Terms of service

OVERVIEW

These Terms of Service (“Terms,” “Terms of Service”) govern your use of any application, website, social media account, or other platform that Neupril (“we,” “us,” or “our”) owns or operates (collectively, the “Service” or “Site”).

We offer the Service, including all information, tools, and products available from this Site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our Site, purchasing something from us, or using any part of the Service, you agree to be bound by these Terms. These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before using our Site. By accessing or using any part of the Site, you agree to these Terms. If you do not agree, you may not access the Site or use any of our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or modify these Terms at any time by posting updates to our website. Your continued use of the Site after such changes constitutes acceptance of the new Terms.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any worms, viruses, or malicious code. A violation of any of these Terms will result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks or technical adjustments for device compatibility. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in this agreement are for convenience only and do not limit or affect the Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this Site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be the sole basis for making decisions. You agree that it’s your responsibility to monitor changes to our Site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only according to our Refund Policy. We make every effort to display our products as accurately as possible, but we cannot guarantee that your device’s display of colors or images will be exact. We reserve the right to limit the sale of our products to any person, region, or jurisdiction, as well as the quantities of any product we offer. All product descriptions and prices are subject to change at any time without notice. We also reserve the right to discontinue any product at any time. We do not guarantee that the quality of any products, services, or information purchased will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our discretion, limit or cancel orders per person, per household, or per account. If we make a change or cancel an order, we will attempt to notify you via the email or phone number provided at checkout. You agree to provide accurate and complete purchase and account information. You must promptly update your account details, including your email and payment information, so we can complete your transactions and contact you when necessary. For more information, please see our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge and agree that such tools are provided “as is” and “as available,” without any warranties or conditions. Your use of any optional third-party tools offered through our Site is entirely at your own risk, and you should ensure that you understand and agree to the terms on which those tools are provided.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Site may include materials from third parties. Third-party links may direct you to websites not affiliated with Neupril. We are not responsible for examining or evaluating third-party content or policies and assume no liability for any third-party materials, products, or services. Please review the third party’s policies carefully before engaging in any transaction. Complaints or questions about third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send submissions such as reviews, feedback, or suggestions, you agree that we may edit, publish, or use them in any medium without restriction. We are not obligated to keep comments confidential, compensate you, or respond to comments. You agree that your comments will not violate any third-party rights or contain unlawful, offensive, or harmful material. You are solely responsible for your comments and their accuracy.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy, which can be viewed at https://neupril.com/policies/privacy-policy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our Site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these errors and update or cancel orders if any information is inaccurate at any time.

SECTION 12 - PROHIBITED USES
You are prohibited from using our Site or its content for unlawful purposes, to violate any laws, to infringe on intellectual property rights, to harass, abuse, defame, or discriminate, to submit false information, to upload malicious code, to collect personal information of others, to spam or phish, for obscene or immoral purposes, or to interfere with or bypass security features. We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, secure, or error-free. You agree that your use of the Service is at your sole risk. All products and services provided are offered “as is” and “as available” without warranties of any kind, express or implied. Neupril and its affiliates shall not be liable for any damages, including but not limited to lost profits, lost savings, or consequential damages arising from your use of the Service or products purchased through it.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Neupril, its affiliates, officers, employees, and suppliers from any claims or demands arising out of your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 - SEVERABILITY
If any part of these Terms is deemed unlawful or unenforceable, that portion will be severed, and the remaining Terms will continue in full effect.

SECTION 16 - TERMINATION
These Terms remain effective unless terminated by you or us. You may terminate by discontinuing use of our Site. If we believe you have violated these Terms, we may suspend or terminate your access immediately without notice.

SECTION 17 - ENTIRE AGREEMENT
These Terms, together with any policies posted by Neupril, constitute the entire agreement between you and us, superseding all prior communications.

SECTION 18 - GOVERNING LAW
These Terms and any related agreements are governed by and construed in accordance with the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most recent version of our Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. Continued use of our Site constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about these Terms should be sent to [email protected]